Frequently Asked Questions

Tooth decay can be sneaky – it doesn’t tend to show physical signs of its presence early on. X-rays are an essential diagnostic tool that allowsus to confirm if you have tooth decay, or if you have any problems such as infection around the roots of the tooth, or bone loss. A complete set of dental bitewing x-rays should be taken every two years.
Purely up to the patient’s preference. We recommend water floss as it’s easy to use, however, string floss also works!
Medicare program does not cover dental procedures such as teeth cleaning, dentures, wisdom teeth extraction, filling, or other routine procedures. The only Medicare program available that covers dental procedures is a children’s program called Child Dental Benefits Schedule (CDBS). Please check with Medicare if your child is eligible for CDBS.
The Child Dental Benefits Schedule is an Australian Government program that provides access to up to $1026 in benefits over two consecutive calendar years, covering most basic general dental services (but not specialist services like orthodontics or services provided under general anaesthetic.)

If you have extras cover that includes dental, some or all of the cost of your dental appointments may be covered.  Dental cover includes:

  1. ‘general’ dentistry – check-ups, scaling and cleaning, basic fillings, extractions, fluoride treatments and X-rays
  2. ‘major’ dentistry  – root canal therapy, crown and bridgework, and orthodontics.
Not all health cover products cover all types of services and the amount you get back varies depending on your level of cover. Please check with your health insurance for more details!